Tongshantang kidney disease hospital "family doctor" private custom Improve health management service
With the deepening of medical and health, expansion of mobile applications, people's attention to the health and service demand is higher and higher, health management service as an important part of medicine and health, are increasingly brought to the attention of the people; Earlier than the special line, now people pay more attention to is whether before a doctor can obtain the comprehensive health consultation, see a doctor to make an appointment, directional triage, etc., thus, improve the level of health management service plays an important role in medicine and health development of the future.
Survey found that the refinement and personalized health services has become the biggest selling point of numerous medical institutions, some of the "brand" specialized hospitals is based on its advantages, with the help of Internet + advantages innovation service mode, such as Beijing Tongshantang kidney disease hospital stick to build WeChat "family doctor" service mode, greatly improve the medical service level.
WeChat "family doctor" give people a new service
Objectively speaking, the scale of medical institutions in growing at the same time, mostly in the application of mobile communication technology help their own development, opening WeChat public platform of the hospital is not a few, there seems to be a WeChat public, is the symbol of high-end, high quality. But these so-called public platform for the most part are given priority to with a mass of medical information, WeChat friends only passive to receive, on the platform cannot be combined with their own health for treatment advice.
Learned, WeChat "family doctor" mode of operation is different, its application is WeChat public platform innovation mode, deepen the services, launched a doctor, WeChat friends "one-to-one" service measures, let each micro friends can customize their own private "family doctor"; Patients through the platform not only can receive health information, also can live anywhere through the network to watch the expert lectures, special experts "face to face" and to other cities, can be in the form of picture and text, audio, video for the first time for health information.
"Focusing on hospital WeChat, can be their own health and previous diagnosis of medical records and health information feedback to the hospital, the hospital will arrange experts to evaluate information, to establish a set of health records for it." The hospital dean stone & Webster is introduced.
Inside and outside and repair WeChat "family doctor" will go a long way
In understanding that WeChat "family doctor" for the micro friends establish health files at the same time, will, from time to time a targeted recommendations for prevention and treatment plan in detail to the patients. On the foreign service, WeChat "family doctor" to "one-to-one" service pattern to provide consultation, and promote "clinic appointment" and implement "directional triage", reduce the former process to the patient, and the relationship between the mass closer to the hospital.
By the doctor to the patient through WeChat clear "why cured his disease", "how should treat", "the advantage of traditional Chinese medicine therapy", etc., let the patient do see a doctor, rest assured, truly "specialized subject specialist ZhuanBing specializes in"; WeChat "family doctor" not only to provide consulting services to foreign, more can establish humanism planning, the treatment of the patients with Chinese medicine prescriptions issued in aspects and so on, making treatment plan to do both inside and outside.
"We combine family doctors in health archives of the accumulation of data, information evaluation, the to the hospital after the first time for reasonable treatment scheme." Stone & Webster says, hospital service in the whole process, diagnosis and treatment, medication and other commitment and guarantee. "Internal medical technology advantages, sincere service, with external patient satisfaction, or away from the family doctor concept."
"Internet + medical" has changed the habits of patients, more let improved medical institutions at all levels of the service concept, at the same time, changing the way our health. Tongshantang kidney disease hospital with WeChat public platform to implement "family doctor", registered to make an appointment, face-to-face counseling experts and other measures, good easing medical resources distribution is not balanced, doctor-patient information asymmetry problems, realize the initiative, human nature, continuity of service at the same time, improve the diagnosis and treatment efficiency and patient satisfaction.
Beijing In China